DEBIT CARD

Personal & Business Debit Cards

Shop online or at any point of sale merchant that accepts MasterCard with the convenience of a Bank of the Orient Debit Card. The funds will be debited directly from your Bank of the Orient Bank account.

Need cash? Bank of the Orient has partnered with the Money Pass ATM network in convenient locations that include Walmart and 7-Eleven®. Money Pass is a surcharge-free service.  For more information and locations regarding Money Pass go to www.moneypass.com.

Enhanced Security for your Debt Card

Bank of the Orient debit cards have chip technology. The embedded computer chip provides more security and wider international acceptance.

A microchip embedded in the card adds a layer of protection against fraud for purchases made at the point of sale. Information programmed into the chip is personalized for your account and each transaction generates a unique code, adding an extra safeguard against unauthorized use and counterfeiting.

These cards are already in wide use around the world and are now becoming the standard in the U.S.

CardValet Service

Get the mobile app that lets you control card usage and spending on the go.  With the Card Valet® app you can:

  • Decide where, when and how to use your card
  • Protect access to your card with easy on/off controls
  • Take control of your card spending

Benefits of CardValet

Real-time alerts keep you informed when your cards are used

Transaction controls allow your cards to work only in specific locations or geographic areas

When your cards are “off,” no withdrawals or purchases will be approved

For Business use transaction controls for merchant codes, locations, transaction types and thresholds to ensure employee spending adheres to company policies

CARDVALET for iOS

CARDVALET for Android

CardValet is a registered trademark of Fiserv, Inc. or its affiliates.  For more information, visit CardValet.com

Traveling to a Foreign Country

Before leaving on your trip, tell us when and where you’re traveling, as well as the Bank of the Orient debt card you’ll be taking with you so that we can monitor your account appropriately.  Contact us by calling the Customer Service Center at 1-800-881-2686 (Monday – Friday, 9:00am to  6:00pm (PST)  and Saturdays, 9:00am to 3:00pm (PST) .

Lost or Stolen Card

If you need to report a lost or stolen card, please call our Customer Service Center at (800) 881-2686 (Monday – Friday, 9:00am to  6:00pm (PST)  and Saturdays, 9:00am to 3:00pm (PST) or visit one of our branch locations during regular business hours.

Financial District

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Chinatown Branch

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Sunset District

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Downtown Oakland

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Richmond District

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Millbrae Office

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Bishop Branch

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Bishop Branch

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Palo Alot Branch Location

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www.frbsf.org

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www.dbo.ca.gov

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Debit card -money pass1

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Debit card -ios

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Debit card -Android

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Debit card -card valet

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