REPORTING FRAUD OR SUSPICIOUS ACTIVITIES

Reporting Fraud Or Suspicious Activities

 

For Bank of the Orient Customers

If you come across a suspicious website or email that claims it’s from Bank of the Orient, do not respond to it. Instead, forward these suspicious emails and websites immediately to fraudalert@bankorient.com.

If you suspect a fraudulent activity involving your Bank of the Orient account, you should immediately contact our Customer Service Center at 1-800-881-2686.

To efficiently assist you, please have your account information ready, including identifiers relating to your accounts. Please provide specific details concerning the suspected fraud.

For Non-Bank of the Orient Customers

If you do not have an account with Bank of the Orient, but suspect that:

  • A Bank of the Orient account was opened in your name.
  • A Bank of the Orient credit card account appears on your Credit Report, even if you do not have one.
  • You received suspicious email, mail or phone calls pretending to be from Bank of the Orient.

Please contact our Customer Services Center at 1-800-881-2686 to report any of the above scenarios.

If you are a victim of a Fraud

Immediately report a fraud activity as soon as possible to limit unauthorized transactions and to minimize the time it takes to resolve your credit issues. You also need to take the following steps:

  1. Place a fraud alert on your credit report by calling any one of the national credit bureaus listed below:
  2. Inform your credit card companies or banks to close any accounts associated with the fraudulent services.
  3. File a police report and provide a detailed explanation of the fraud activity in your account.
  4. File a complaint with the Federal Trade Commission at www.ftc.gov or call FTD Identity Theft Hot Line: 1-877-ID-THEFT (438-4338)
Financial District

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You are leaving bankorient.com and entering a website that Bank of the Orient does not control. Bank of the Orient has provided this for your convenience, but does not endorse and is not responsible for the content, links, privacy, or security policy of this website.Continue

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You are leaving bankorient.com and entering a website that Bank of the Orient does not control. Bank of the Orient has provided this for your convenience, but does not endorse and is not responsible for the content, links, privacy, or security policy of this website.Continue

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您正離開bankorient.com並進入非建東銀行控制的網站。建東銀行只為方便您而提供此連結,並沒有認可此網站的內容、連結、隱私政策或安全政策,對此亦不負任何責任。
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您正離開bankorient.com並進入非建東銀行控制的網站。建東銀行只為方便您而提供此連結,並沒有認可此網站的內容、連結、隱私政策或安全政策,對此亦不負任何責任。
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您正離開bankorient.com並進入非建東銀行控制的網站。建東銀行只為方便您而提供此連結,並沒有認可此網站的內容、連結、隱私政策或安全政策,對此亦不負任何責任。
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You are leaving bankorient.com and entering a website that Bank of the Orient does not control. Bank of the Orient has provided this for your convenience, but does not endorse and is not responsible for the content, links, privacy, or security policy of this website.Continue

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You are leaving bankorient.com and entering a website that Bank of the Orient does not control. Bank of the Orient has provided this for your convenience, but does not endorse and is not responsible for the content, links, privacy, or security policy of this website.
Continue

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您正離開bankorient.com並進入非建東銀行控制的網站。建東銀行只為方便您而提供此連結,並沒有認可此網站的內容、連結、隱私政策或安全政策,對此亦不負任何責任。
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您正離開bankorient.com並進入非建東銀行控制的網站。建東銀行只為方便您而提供此連結,並沒有認可此網站的內容、連結、隱私政策或安全政策,對此亦不負任何責任。
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You are leaving bankorient.com and entering a website that Bank of the Orient does not control. Bank of the Orient has provided this for your convenience, but does not endorse and is not responsible for the content, links, privacy, or security policy of this website.
Continue

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您正離開bankorient.com並進入非建東銀行控制的網站。建東銀行只為方便您而提供此連結,並沒有認可此網站的內容、連結、隱私政策或安全政策,對此亦不負任何責任。
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