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Branch Location


San Francisco Bay Area

All business hours provided below are in accordance to Pacific Time Zone

* Because of the coronavirus, some branches are open for service during special business hours:

– Sansome Branch, Sunset Branch, Millbrae Branch, Oakland Branch – M-F, 9 am to 5 pm

– Chinatown Branch, Richmond Branch – M-F, 9 am to 5 pm; Saturdays, 9 am to 3 pm

 

 

Customer Service Center

1.800.881.2686 Tel
MON – FRI 9:00AM – 5:00PM

 

 

locations image

Sansome Branch  sansome branch
233 Sansome Street
San Francisco, CA 94104
415.338.0755 Tel
415.338.0619 Fax
MON – FRI 9:00AM – 5:00PM
SAT CLOSED

 

Oakland Branch Oakland Branch
360 Twelfth Street
Oakland, CA 94607
510.834.0731 Tel
415.338.0761 Tel
415.338.0669 Fax
MON – FRI 9:00AM – 5:00PM
SAT TEMPORALLY CLOSED

ATM

Loan Production Office Loan Production Office Texas
800 Bonaventure Way #158
Sugar Land, TX 77479
832.613.7017 Tel
415.338.0732 Fax
MON – FRI 7:00AM – 3:30PM

Does not accept deposits cash or checks 

Chinatown Branch Chinatown Branch
1023 Stockton Street
San Francisco, CA 94108
415.338.0756 Tel
415.338.0872 Fax
MON – FRI 9:00AM – 5:00PM
SAT 9:00AM – 3:00PM

ATM and Night Drop

Richmond Branch Richmond Branch
317 Sixth Avenue
San Francisco, CA 94118
415.338.0754 Tel
415.338.0789 Fax
MON – FRI 9:00AM – 5:00PM
SAT 9:00AM – 3:00PM

ATM and Night Drop

Sunset Branch Sunset Branch
2001 Irving Street
San Francisco, CA 94122
415.338.0762 Tel
415.681.0869 Fax
MON – FRI 9:00AM – 5:00PM
SAT TEMPORALLY CLOSED

ATM and Night Drop

Millbrae Branch Millbrae Branch
979 Broadway, Suite 103
Millbrae, CA 94030
650.259.3388 Tel
650.259.3378 Fax
MON – FRI 9:00AM – 5:00PM
SAT TEMPORALLY CLOSED

ATM and Night Drop

 

 

The Hawaii Branch has been sold and is closed effective January 14, 2022.

 

 

Administrative Offices

Financial District
100 Pine Street, Suite 600
San Francisco, CA 94111
415.781.6565 Tel
415.398.8949 Fax

E-mail

General Inquiries –

Online Banking –

Please be advised that any information you submit via e-mail is not secure. For your protection, please do not send any confidential and personal information, such as account numbers, credit card numbers, passwords, Social Security Number (SSN) via the above e-mail addresses.

 

 

International Offices

Xiamen Branch
2006-2009, Floor 20
Xiamen Top Plaza
No.2 Lujiang Road
Xiamen 361004
Fujian Province
People’s Republic of China
011.86.592.227.8678 Tel
011.86.592.227.6798 Fax

Customer Service Center

1.800.881.2686

M-F, 9:00am to 5:00pm (PT)
Sat, 9:00am to 3:00pm (PT)
Report Lost or Stolen Cards Call (800) 417-8715

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All rights reserved

 

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