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Branch Location

San Francisco Bay Area

All business hours provided below are in accordance to Pacific Time Zone



Customer Service Center

1.800.881.2686 Tel
MON – FRI 9:00AM – 5:00PM



locations image

Financial District  Financial District
233 Sansome Street
San Francisco, CA 94104
415.338.0755 Tel
415.338.0619 Fax
MON – FRI 9:00AM – 5:00PM


Oakland Branch Oakland Branch
388 9th Street, Suite 121
Oakland, CA 94607
510.834.0731 Tel
415.338.0761 Tel
415.338.0669 Fax
MON – FRI 9:00AM – 5:00PM
SAT 9:00AM – 1:00PM


Loan Production Office Loan Production Office Texas
800 Bonaventure Way #158
Sugar Land, TX 77479
832.613.7017 Tel
415.338.0732 Fax
MON – FRI 7:00AM – 3:30PM

Does not accept deposits cash or checks 

Chinatown Branch Chinatown Branch
1023 Stockton Street
San Francisco, CA 94108
415.338.0756 Tel
415.338.0872 Fax
MON – FRI 9:00AM – 5:00PM
SAT 9:00AM – 1:00PM

ATM and Night Drop

Richmond Branch Richmond Branch
317 Sixth Avenue
San Francisco, CA 94118
415.338.0754 Tel
415.338.0789 Fax
MON – FRI 9:00AM – 5:00PM
SAT 9:00AM – 1:00PM

ATM and Night Drop

Sunset Branch Sunset Branch
2001 Irving Street
San Francisco, CA 94122
415.338.0762 Tel
415.681.0869 Fax
MON – FRI 9:00AM – 5:00PM
SAT 9:00AM – 1:00PM

ATM and Night Drop

Millbrae Branch Millbrae Branch
979 Broadway, Suite 103
Millbrae, CA 94030
650.259.3388 Tel
650.259.3378 Fax
MON – FRI 9:00AM – 5:00PM
SAT 9:00AM – 1:00PM

ATM and Night Drop



As of September 1, 2023, Oakland Branch relocated from 360 12th Street to 388 9th Street Suite 121 

Administrative Offices

Financial District
100 Pine Street, Suite 600
San Francisco, CA 94111
415.781.6565 Tel
415.398.8949 Fax

East Bay
388 9th Street, Suite 222
Oakland, CA 94607
415.338.0725 Tel
415.338.0727 Fax


General Inquiries –

Online Banking –

Please be advised that any information you submit via e-mail is not secure. For your protection, please do not send any confidential and personal information, such as account numbers, credit card numbers, passwords, Social Security Number (SSN) via the above e-mail addresses.

International Offices

Xiamen Branch
2006-2009, Floor 20
Xiamen Top Plaza
No.2 Lujiang Road
Xiamen 361004
Fujian Province
People’s Republic of China
011.86.592.227.8678 Tel
011.86.592.227.6798 Fax

Customer Service Center


M-F, 9:00am to 5:00pm (PT)
Sat, 9:00am to 3:00pm (PT)
Report Lost or Stolen Cards Call (800) 417-8715

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